Author Archives → David Hoang

Crafting a design leadership portfolio

One of the top questions I get asked is what a portfolio for a manager should look like. Unsurprisingly, the answer is like any design answer: it depends. The ultimate output of a portfolio looks different based on so many factors: whether you’re in brand or product, the type of management role, and what you’re optimizing for. 

In this session, we’ll look at the goals of a manager’s portfolio, what you are optimizing for, and the core elements of a portfolio. There are a few common artifacts you’ll have as a manager: resume/cv, portfolio deck, and website. The last two might be the combo of your portfolio.

Setting clear portfolio goals

The truth is at some point in your management career you will not need a portfolio! You will be reached out by recruiters or apply based on your experience and credibility, which is a much harder thing to maintain than a portfolio!

You might be optimizing your portfolio for different reasons than looking for a new career opportunity. For example, you might want to get into public speaking at meetups and conferences. The content you show there is going to be much different than what you show in a career portfolio.

A leadership portfolio might not be optimized for looking for work. 

  • What type of role am I looking for?
  • What size team do I want to take on?
  • What type of industry/product do I want to work on?
  • Who do I want to report to?

Questions to ask: 

  • Who is the audience for my portfolio? Is this to attract a potential new role, increase speaking engagements, or network?
  • What type of leader are you? Do you want to emphasize certain skills? Do you want to eventually lead larger teams? Do you want to stay close to the product and lead that way?

Differences between a portfolio for managers and individual contributors

Depending on the level or the role, you may or may not show the work you directly contributed to. For example, if you’re interviewing for a product design manager role at an early startup or at an agency, it’s very possible that part of your responsibilities is doing the work. If you’re interviewing for a VP of Design role, you won’t be showing any pixels you pushed (at least I’d hope not!)

Similarities

  • Learning about what you’re like as a person and working with you
  • You’ll still have case studies that show business and customer impact

Differences

  • Your case studies will be more focused on what you put in place to enable teams to do the work
  • You’ll showcase tools you’ve created, such as 1:1s docs, frameworks, and other 
  • Visualize your process of how you got work done
  • Though it’s good to show business outcomes as an IC, as a manager, this will be expected in your portfolio

Capturing the content for your portfolio

Building a portfolio takes a lot of time, but you can start capturing data of what you’ll put in it as you go along. As a manager, the type of impact you make looks different than when you were an individual contributor (IC). Your IC portfolio is more around your work, process, and craft, and the management portfolio focuses on how you manage towards outcomes leading a group of humans. Keep an Infinite Slide Deck to track your work.

Keep a management journal

Journal your experiences as you’re doing the work. It’ll help you keep track of data and moments you want to share later. Trust me, it’s hard to remember later on. As you keep your journal, capture key metrics you’ll need to remember to tell the story.

Constructing the portfolio

My portfolio is a keynote deck. You can use anything that can be exported as a PDF you can share. I also highly recommend building a website that will be your digital portfolio. The website can serve as general content and portfolio deck can be more details. You may not want to disclose every single detail of your portfolio online and that’s where a website might serve better to speak at things for a high level. It’s common for design managers to have absolutely no portfolio published online. 

Platform

I recommend having a website and a presentation deck ready to go. The content does not have to match 1:1 but it’s nice to have a website where you can have a general overview and a deep dive slide portfolio.

Elements of your portfolio

What is important in your portfolio

About

  • About / your leadership story
  • Career history
  • Management philosophy

Management approach and frameworks

A few images and slides on your approach to management. This might include your leadership philosophy, what methodologies you subscribe to, etc.

Work

Company and role overview

  • Summary of your role
  • Ex: Head of Product Design at Company A leading growth, product design, and content design.

Hierarchy of portfolio

  • Company-level
  • Initiative level
  • Project level

Include

  • Visuals of early ideation, decision points, and final outcome (credit who worked on it)
  • Company goal
  • Core metrics

Case studies are different for managers. Though you’ll show project work (presumably what you did leading your team), the story you tell is slightly different. The core elements are:

  • Executive summary: What were the business goal and customer opportunities?
  • What processes and frameworks do you put in place to drive outcomes for your team?
  • How did you manage towards outcomes?
  • Success metrics you put in place for your team
  • What did people on your team do?

Build a web presence

This can be a complement to your slide deck. I recommend managers have a website. Elements to include: 

About

The section that includes details about you:

  • Bio: A manager should have a quick bio to give an overview of a career summary. Keep it about two or three paragraphs
  • Resume or CV: This can be a downloadable PDF
  • Philosophy and leadership principles: A nice section to share a bit about your approach and philosophy to leadership. This isn’t essential though very nice to have

Writing

I recommend that managers have a blog, whether on their personal website, or Medium. Writing articulates what it’d be like to have you as a manager or your philosophy. A few examples of good ones:

Featured

Work: Case studies and portfolio pieces you might want to include online. Be mindful of the company metrics you share publicly in case it’s confidential

By the end of the management cohort, we’ll work on your portfolio, your about page, and one case study of a project you led.

Best practices and tips

There are no one-size-fits-all approach for a leadership portfolio. However, here are some tips to keep in mind as you build your portfolio.

Focus on outcomes and impact

Focus on outcomes and impact; present your work at a level higher than you might be used to. Your portfolio will look more like case studies of your time at the company and with your teams vs. individual projects.

  • Tell the story of the product you impacted during your tenure: what difference did you make in the customer’s journey with that product? Who did it impact? At what scale?
  • Tell the story of how you impacted the business during your tenure: did you launch a new product? A new business line? Impact revenue or go-to-market?
  • Tell the story of how you impacted people during your tenure: did your team grow? Did you branch out to hire new disciplines? Did you set up a career ladder and promote? Who were your successes?
  • Tell the story of how you influenced cross-functional team members — both at your peer level and up/down. Did you help them understand the customer better? How did design impact their roles and outcomes?

Show what your team did and give them credit

It’s okay to show the work of your team. In fact, you should. However, make sure you give them credit.

Display your IC work somewhere to de-risk

Even as a manager, people want to know you used to be a good designer! I recommend including a few pieces of content around your work when you were an IC. No need to go in detail and include this as part of your overview.

Share what you learned

Part of what people will expect from leadership portfolios is the lessons you learned along the way. It will be more authentic if you talk about the lessons and address the “What would you have done differently?” 

Example narratives you can tell

  • Organizational excellence: example of how you identified a gap in how your team worked and solved it
  • Leading through changes: How you led and kept your team resilient during challenging times
  • Creating effective processes
  • Teams you’ve built
  • Initiatives that you led
  • How you evaluate work
  • How you ensure design quality at scale

Resources

Examples of portfolios

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Articles

Movies and wellness

I love film and movies. Though I’m not an expert, I have an affinity for the visual storytelling experience either at the cinema or at home. To put it short, 2022 was a tough year for me, starting with the loss of my beloved cat of 19 years. As we crawl out of the early part of the pandemic, I found myself needing not only mental healing, but physical.

With everyone working from home, I was glued to my desk and picked up bad habits of sitting; working for hours without any movement. As a result, I was introduced to a lot of back and neck pain—something clinicians are seeing so much they call it Tech Neck. A lot was broken physically and mentally. I spend the last two weeks off of work and took the time to do absolutely nothing. There were no side projects, networking events, or mentorship. I sat on the couch, feeling broken in so many ways. The biggest highlights were on the couch playing video games, and watching movies.

The grief of losing Wilson was something I never healed from. I love binge-watching movie trilogies or TV shows. In part of my rotation was Christopher Nolan’s Dark Knight trilogy.

I’ve always had an affinity for The Dark Knight Rises; the third and final installment of the series. It’s a very underrated movie and went through a lot of challenges. First being it was released on opening night with a tragic mass shooting. In addition, it had to follow up Heath Ledger’s iconic performance as The Joker (RIP).  Finally, closing a trilogy is the hardest as you have to wrap up all lose ends. The Dark Knight Rises is not a perfect movie and overly ambitious. However, the themes spoke to me. Batman Begins was about fear, The Dark Knight is about chaos, and The Dark Knight Rises is about being broken.

You’ve had 10 years to watch the movie so spoilers ahead. The third film starts with a broken Bruce Wayne, both emotionally losing Rachel Dawes and physically. His body is giving away. He is no longer Batman, and stays at home like Howard Hughs in his later years.

A new enemy emerges, Bane, in this series a terrorist played by Tom Hardy, off his brilliant performance as Eames in Inception. The threat of Bane brings Batman out of retirement, and he doesn’t save the day like Bane. In face, he gets his ass beat and Bane breaks Batman’s back like in the iconic comic book.

This is not the synopsis of the entire film, go watch it again and enjoy its under-appreciation. The TDLW is Batman needs to rise to the occasion, heal, and come back as Batman to stop Bane and save the city he loves.

Little to my realization, this was the movie I needed to watch. I needed to pick myself up and move foreword. My cat isn’t coming back and adversity will always be around in the world.

Over the months, I started going to physical therapy to take care of my back and neck, started focusing on my spiritual side, and began dieting again (I love my fried chicken when I’m stressed). What felt like an impossible thing to recover from, when I wanted to give up, I decided to take small moments to take control of my life again.

Stories and their themes are so powerful. Taking a break, watching movies, and serendipitously watching The Dark Knight Rises was what I needed to spark me in the right direction again. Every morning as I wake up and work out, I play the incredible soundtrack orchestrated by the legendary Hans Zimmer, to motivate me to crawl out of the Lazarus Pit and be fully present with what I love. That’s the power of movies. Because I’d this, The Dark Knight Rises is my favorite of the trilogy because of how it touched me.

I’m early in this journey and starting to read about Cinema Therapy. I still have a journey to go in my healing, but 2023 feels like the year the fire rises.

Visiting the Palm Springs Air Museum

I am a person that hopes there are no wars and conflicts, but have such a fascination with military technology and air superiority! It started as a kid when one of my uncles took me to the Museum of Flight in Seattle and was an avid fan of comic books and aviation. I dreamed of becoming a fighter pilot as a kid, and being color blind definitely killed that dream swiftly.

F-14 Tomcat AKA the plane from Top Gun

Fast forward to today and I still find a lot of inspiration through R&D and technology. I take a lot of inspiration from Lockheed Martin’s Skunkworks program and Kelly Johnson, the long time head of the secret division that created aircraft such as the U2 Spy Plane, SR-71 Blackbird (AKA the jet the X-Men fly in), and the F-117 Nighthawk. I went to the Palm Springs Air Museum this week, which had one of the 59 ever constructed on display.

If you’re not familiar with the Nighthawk it probably looks like a Cyber Truck based on it’s diamond shape. There’s a great documentary about the development of the first fully stealth plane on The History Channel As a kid who played countless hours of the F-117 Stealth Fighter 2.0 game on the PC, it was so cool to see one of these in person.

UI controls of the Nighthawk

If you ever find yourself in Palm Springs and like museums or aviation, I recommend visiting the Palm Springs Air Museum.

The best NBA nickname ever was Brian Shaw and Shaquille O\’Neal when they were teammates on the Orlando Magic: The Shaw Shaq Redemption.